Disaster Recovery

When you consider a traditional phone system, what would happen if the lines into your business fail? Or even worse should the building burn down? Usually this would result in a great deal of down time without phones, meaning your customers and prospects cannot reach you.

In contrast with a hosted phone system, your employees could simply pickup their phones and plug them in at another location with an internet connection, where they would instantly be able to user their phone on the same number and extension, while also getting calls via any ring groups they are part of.

Alternatively if they cannot access their desk phones, they can still use their normal business phone number using a softphone on their computers, an App on mobile devices and tablets, or they can even use a web browser to make and receive calls from any computer with an internet connection.

Backed By A Global Robust Infrastructure
A quality cloud based phone system is not just about features and frontend functionality, the infrastructure supporting it is of vital importance.

Some budget solutions may attempt to distract people with lot’s of features and functionality, which are important, but even more important are the systems behind it.

A good solution will have multiple data centres across the globe, with cutting edge hardware, software and security. This ensures that the service is delivered effectively, but also that in the event of a datacenter being unavailable, the service automatically fails over to another centre, without even dropping your call if you are on the line at the time.

This means you have true disaster recovery, as you can be confident that the back end infrastructure will always be available, and you have the additional peace of mind that your phone can work anywhere with an internet connection.